Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at North Alabama Animal Hospital.

1. What are the Hospital hours?

   Our hospital is open Monday to Friday from 7:30am to 5:30pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.

2. Do I need to have an appointment?

    We prefer appointments but accept walk-ins. We strive to see all patients needing our care.

3. What forms of payment do you accept?

     Cash, Check, Mastercard and Visa, Discover, and Care Credit

4. Can I make payments?

    Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed in 14 days following the surgery, however the doctors may use sutures that do not require removal. You will be informed as to the type used on your pet.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate diseases later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

   Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board other small animals, but you will be required to bring your own cage and food for your pet.

10.  What are your kennels like?

   We have indoor/outdoor runs, cages, and cat condos. We insure that all boarding pets are closely monitored to insure their comfort. You may bring bedding and special food for your pet, however we can provide bedding for them without the risk of damage or loss of your pet's own items.

11. What heartworm prevention do you sell?

   We sell Interceptor, Sentinel, and Revolution. Interceptor is a chewable tablet that prevents heartworms, roundworms, hookworms, and whipworms in dogs. Sentinel is also a chewable tablet that prevents heartworms, roundworms, hookworms, and whipworms in dogs. It also has a flea prevention that will kill flea eggs and larva. Revolution is a topical product that prevents heartworms and fleas. This product is for both cats and dogs. All of these products should be given once a month all year. They are distributed based on weight.

12. What flea prevention do you sell?

   We sell Comfortis and Promeris. Comfortis is a chewable tablet you give once a month with a full meal. This product is for dogs only. It will start killing the fleas that are on your dog in 30 minutes and will last 30 days. Promeris is a topical product that prevents fleas and ticks. These products are also distributed by weight.